After looking through many books on root cause analysis, I came across this books published by the American Society for Quality (ASQ). While most books on root cause analysis go deeply into the theory and the concepts of the topic, this book presents, as the subtitle states, simplified tools and techniques that can be easily applied to any organization. At my employer -- a medical device company --, we have trained over 100 employees using the Andersen/Fagerhaug book to solve technical as well as staffing issues. I highly recommend the book for use at all levels of an organization.

I am a relatively new quilter, and left-handed to boot. Most other quilting books I've read have illustrations to demonstrate cutting techniques, but the pictures feature the right hand only! Alex, being a lefty herself, thoughtfully includes rotary cutting illustrations for both the right AND left-handed among us. It really helped me with my cutting! I highly recommend it for new quilters and lefty quilters alike. :)

I've lived in Denver for 5 years and still learnt a lot from this book. Great info for Front-Range dwellers. I've also used it for trips over to Utah and Yellowstone. I've used Rough Guides since 1989 for trips through Europe and the Middle East. They are the best and I was very happy to find that they'd produced a guide to my own back yard. Enjoy!

My daughter is a big fan of the American Girls series. I think it's great to get her interested in history, so this series about young LDS girls from the past promised to be a great idea. This is the first book I bought from the series. My daughter likes it a lot. Sadie is young girl from Pleasant Grove Utah in 1856. Her parents are struggling to teach their children good values and to live their religion. After her parents go to General Conference in Salt Lake, Sadie is left to run the household and take care of her brothers and sisters. It's a lot harder than it sounds! I think this book will make girls appreciate how different pioneer life really was.

Safety First: The Making of New Labour is about the best book on New Labour coming to power, where they came from, where they're likely to go and what they're really about that I've read so far - and I've read many. It traces all those now-so-grand figures of New Labour from their beginnings - the authors are in absolute command of their subject. All the key politicians have got form as long as your arm, most of which they'd like to forget, but this book puts it all in good hard context.

It's excellent as a reference work too - exactly when did all those twists and turns of key policy positions take place, and why? Plus it's very useful as a history book - unlike New Labour, it doesn't only go as far back as 1994. It usefully and readably covers all the important strands of political thinking in Labour all the way through its existence. It also shows up the wonderful relation between principle and expediency, and how when a crunch point comes, expediency expediency, expediency wins without fail. And though I'd definitely say this book is unmistakable polemical, it's all shown with reference to hard fact, not dull rant. But it's also a hilarious read - witty and cutting in parts, and always absolutely on the ball. I'd recommend anyone who wants to know anything about these characters to start here. I especially liked the chapters on Jack Straw and home affairs, and Peter Mandelson.

Not exactly sure where the authors come from politically - the cover cites left-press backgrounds, though, and I'd guess they position themselves on the critical libertarian left. But it's not at all po-faced - refreshingly biting and irreverent, while extremely informative.

I've recommended this book to all my friends interested in Brit pols. And even though it was published at the end of 1997, the same year Labour won the election, and I read it in 1999, it isn't dated or time-tied. I'm sure I'll keep going back to it to check things from it.

I look forward to anything else by these two - not enough writers on the left like them.

This story takes you with Zoe,a girl who lives with her grandma nad her cousin Maggie.She has a dog named Sneakers who is very not-behaved. She helps work with her grandma as a vert volunteer along 4 other children who all love animals. In this adventure the story meets Zoe's favorite customer ,cute little Shih Tzu Yum-Yum.Yum-Yum is owned by Jane,a hairstyliist and she loves t do Yum-Yum's hair too ! Well Yum-Yum who is very well trained goes to the hospitial and sees kids wit cancer.It helps cheer them up and get happiness. When one little girl mentions that YUM-Yum has stinky breath Jane gets allworried because she does brush his teeth everyday and he has treatments.After they leave the hospitial they go see Zoe's grandma for a checkup on Yum-Yum. The results aren't very well. They found a cancerous tumor ,will they have to say Good Bye ? This is a great book and I really loved it. I am an animal lover so that's one reason I loved this book.It also is realistic,not everything is all happy all the time ,this book was also very sad as you feel like you become Zoe you feel like her ,cry with her, and rejoice with her. I believe any animal lover ought to read this.

The companion book to an exhibition at the Whitney, which runs through June 1, is a work of art in itself. The lenticular plastic cover shimmers enigmatically; folded pages with elliptical cuts allow you to peer inside, propelling you through the book in search of what can be imperfectly glimpsed. It's an appropriate, teasing metaphor for this collection of installations, exhibits, and as yet unrealized projects, plus Blur from the Swiss Expo 02. Elizabeth Diller and Ricardo Scofidio ponder our obsession with display and call everything into question. (Michael Webb is the book reviewer for LA Architect magazine.)

I really enjoyed reading this story with my kids.Being from the area really made the story come to life and hard to put down.The conflicts of the Callahan family and predjitices of their era can still be related to our time.It is a wonderful story about love, honor, loyalty to ones beliefs and family. I highly recomend it !

This book has such new information, especially on secrets that the Russians have known for years. The recommendations in the book have worked so far. I feel and think I look a lot healthier.

This is an incredible book and the seller has such great prices I had to buy more than one book! The book is in perfect condition, just like new and such a cheap price!